Frequently Asked Questions
Find answers to common questions for patients, employees, and our partners.
For Patients
You can book an appointment through our online booking portal on the home page, or by visiting our center in Maharajgunj directly.
Please bring any previous medical records, imaging results (MRI, CT scans, X-rays), a list of current medications, and a valid form of identification.
Yes, Neuro Axis Care has a dedicated 24/7 Neuro-Trauma unit capable of handling acute neurological and spinal emergencies at any time.
Absolutely. we welcome international patients and can provide assistance with medical documentation for visas and coordination of medical transfers.
Yes, registered patients can log in to our secure Patient Portal to view their appointment history, test results, and downloaded medical documents.
For Employees
Please visit our Careers page to see current openings. You can submit your application and resume directly through our online form for any relevant position.
We offer competitive salaries, comprehensive health insurance, paid leave, and significant opportunities for professional development and training in advanced neuro-care protocols.
Yes, we prioritize lifelong learning. We host regular workshops, seminars, and clinical case reviews to ensure our staff remains at the forefront of neurological medicine.
Medical staff are required to wear standard clinical scrubs or uniforms provided by the center. Non-clinical staff should follow a professional business casual dress code.
Staff members can access their personalized Employee Dashboard using their internal credentials to view shift schedules, payroll information, and internal announcements.
For Third Parties & Partners
Prospective suppliers should contact our Procurement Department at info@neuroaxiscare.com with their company profile and product catalog for initial review.
Our standard payment cycle is 30 days from the date of invoice and delivery, unless otherwise specified in the individual vendor contract agreement.
Yes, we have tie-ups with major national and international insurance providers for cashless treatment. Contact our billing department for a full list of partners.
Site visits for auditing or partnership inspections must be scheduled at least two weeks in advance through the Administrative Director's office.
Inquiries regarding corporate healthcare packages or strategic partnerships should be directed to our Business Development team at partners@neuroaxiscare.com.